Legal

Privacy Policy

Your privacy is fundamental to how we operate. This policy explains what information we collect and how we use it.

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request our services, complete a form, or communicate with us. This includes:

Personal Identification Information: Name, email address, phone number, mailing address, Social Security Number or Employer Identification Number (for tax purposes).

Financial Information: Income information, tax documents, bank account details (where required for services), financial statements, and other financial data necessary to provide our services.

Technical Information: IP address, browser type, operating system, referring URLs, and how you use our website and platform.

2. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our financial consulting services - Process transactions and send related information - Prepare and file tax returns and financial documents on your behalf - Send technical notices, updates, security alerts, and support messages - Respond to your comments, questions, and requests - Comply with legal obligations, including IRS reporting requirements - Detect, investigate, and prevent fraudulent transactions and other illegal activities - Protect the rights and property of Stratum Financial Consultants and others

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent: We will share your personal information with third parties when we have your explicit consent.

Service Providers: We may share information with vendors and service providers who perform services on our behalf (e.g., cloud storage, payment processing), under strict confidentiality agreements.

Legal Requirements: We may disclose your information when required by law, such as responding to a court order, governmental request, or IRS requirement.

Business Transfers: If Stratum is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

- 256-bit SSL/TLS encryption for all data transmission - SOC 2 Type II certified infrastructure - Multi-factor authentication for all system access - Regular security audits and penetration testing - Role-based access controls limiting employee data access - Encrypted data storage with regular backups

Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. For tax records and financial documents, we retain information for a minimum of 7 years in accordance with IRS requirements and professional standards. You may request deletion of certain information, subject to legal retention requirements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

- Access: Request a copy of the personal information we hold about you - Correction: Request correction of inaccurate or incomplete information - Deletion: Request deletion of your personal information (subject to legal retention requirements) - Portability: Request transfer of your information to another service provider - Opt-Out: Opt out of marketing communications at any time

To exercise any of these rights, please contact our Privacy Team at privacy@stratumfc.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how you use our website. These include:

- Essential Cookies: Required for the website to function properly - Analytics Cookies: Help us understand how visitors interact with our website - Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser settings. Disabling certain cookies may affect website functionality.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Stratum Financial Consultants Attn: Privacy Team 123 Financial District New York, NY 10004

Email: privacy@stratumfc.com Phone: +1 (800) 555-5678

We will respond to all privacy-related inquiries within 30 days.